How to link your email address to an email client

You can use an email program – like Microsoft Outlook, Mozilla Thunderbird, Eudora or Apple/Mac Mail – to send and receive email from your domain’s mailbox.

To do this, you need to add a new account to your email program. The method of doing this will vary depending on which program you use. It usually involves finding the ‘add new email account’ option.

Every email client will have a user guide. Please follow their instructions to set-up your email address.  To help you we have provided links to instructions for the most popular mail programs towards the bottom of this page.

When adding a new email account, you’ll be asked to supply some details. You can choose to set up IMAP or POP. The difference between these options are detailed at the end of this article. Enter them as follows:


For POP3:

Mail account type:                           POP3

Incoming mail server (POP):

Outgoing mail server (SMTP):



Mail account type:                           IMAP

Incoming mail server (IMAP):

Outgoing mail server (SMTP):

Remember to swap yourdomain for your website address. So for Small Business Websites it would be: and so on.


Login details

Username: Your full email address

Password: The password you chose when you set-up the mailbox.

Make sure you choose the outgoing mail server requires authentication option.

Once you have entered the details, you can check they are correct by checking the account for email. When you do this, messages should be downloaded into your email program.


Instructions for the most popular email programs:

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