Project Details
Client: Grosmont Co‑operative Society
Package: Bespoke package
Bringing 150+ years of community history to the web
Website redesign & development · Product ordering · Heritage & storytelling
Grosmont Co-op is Britain’s oldest independent co-operative, serving the local community for more than 150 years.
The brief was to transform an existing website into a modern, easy-to-use online presence that could showcase the shop, celebrate its remarkable history and make it easier for customers and supporters to get involved.
Key Features
- Fully responsive, mobile-friendly bespoke website design
- Easy to update content management with WordPress CMS
- Online ordering via enquiry form
- Dedicated “Get Involved” section for volunteers and members
- News and community updates section
- SEO-friendly website structure and content
- Dynamic homepage slider for promotions and seasonal content
- Clear navigation and user-friendly page structure
The challenge
Grosmont Co-op already had photographs and information to share, but its existing website wasn’t doing the organisation justice.
The new website needed to bring together everything visitors might want to know – from opening hours and shop services to the co-op’s history, products, community activities and fundraising efforts – while remaining straightforward for the team to manage.
The goal wasn’t simply to make the website look newer. It needed to become a useful digital hub for the whole community.
Our approach
We designed the new website around the people who use the co-op – local customers, visitors, supporters and members of the wider community.
Rather than treating every piece of information equally, we created a clearer structure that guides visitors towards the things they are most likely to need.
The result is a website that feels modern and approachable without losing the character and heritage that makes Grosmont Co-op unique.
A digital shop window
The homepage was designed to immediately communicate what makes Grosmont Co-op special.
Clear calls to action make it easy to discover the shop, explore its services, learn about its history and find out how to support the co-op. Promotional areas can also be updated to highlight seasonal products, special offers, news and community initiatives - giving the homepage a reason for customers to return.
Celebrating a remarkable history
With more than 150 years of history, Grosmont Co-op has a story worth telling.
We created an interactive timeline to turn that history into an engaging digital experience, allowing visitors to explore important milestones throughout the co-op's story.
Historic photographs and archive material help bring those moments to life, creating a stronger connection between the organisation's past and its future.
Helping the community support the co-op
Grosmont Co-op is much more than a shop. It is an important part of the local community.
The new Get Involved section brings fundraising, volunteering and other opportunities to support the co-op together in one place.
This gives visitors a clear way to understand the challenges facing the shop and, more importantly, how they can help.
The website therefore doesn't just tell people about the co-op — it gives the community a way to take action and get involved.
Making the product range easier to explore
The new shop section provides a structured way to showcase the products available at Grosmont Co-op.
Products can be organised into categories and highlighted through promotions, seasonal selections and featured products.
Rather than requiring a full online checkout system, each product provides the information customers need before making an enquiry, with a straightforward route to place an order by email.
This provided a practical solution that matched the way the co-op wanted to handle orders.
Built for the people managing it
A website shouldn't require a developer every time something needs changing.
The new Grosmont Co-op website was built with an easy-to-use content management system, allowing the team to update pages, images, products and news themselves.
From announcing a new promotion to publishing a community update, the website can continue evolving alongside the co-op.
Designed for every visitor
The website is fully responsive, meaning the experience adapts seamlessly to desktop computers, tablets and mobile phones.
This was particularly important for a community organisation where visitors may be discovering the co-op from a Google search, social media post or while travelling.
Clear navigation, accessible content and prominent contact information help visitors find what they need quickly - whatever device they're using.
The result
For Grosmont Co-op, the new website needed to do more than simply give the organisation a fresh look. It needed to reflect its history, make information easier to find and give customers and the local community a simple way to connect, shop and get involved
.The result is a modern website that brings everything together in one place, while still keeping the character and community feel that makes Grosmont Co-op so special.
Grosmont Co-op now has a digital presence that better reflects the organisation itself: established and full of history, but active, welcoming and looking towards the future.
The new website provides a central hub for:
- Discovering the shop
- Exploring its history
- Supporting the community
- Staying up to date
- Connecting anywhere
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